FordWorkshopManuals.com is committed to protecting your privacy. This policy explains what we collect, why, and how we look after it. By using this site, you consent to the practices described here.
Information we collect
We collect only what we need to sell you a manual and support you afterwards:
- Information you give us — your name and email address at checkout, and anything you include when you contact us for support.
- Information collected automatically — standard technical data such as IP address, browser and device type, and pages visited, used to keep the site secure and working properly.
- Order and download records — what you bought and when, so we can reissue your download and answer support questions.
Payment information
Card and payment details are handled by our payment provider and are processed on their systems. We do not receive or store your full card number.
How we use your information
To deliver your purchase and provide download access; to answer support requests; to keep records required for accounting and fraud prevention; and to maintain and improve the site. We do not send marketing email unless you ask us to.
Sharing your information
We do not sell or rent your personal information. We share it only with the service providers who make the site work — payment processing, file hosting and delivery, email, and website infrastructure — and only as far as needed to perform those services, or where we are required to by law.
Cookies
The site uses cookies necessary for the shopping cart, checkout and account access to function, and basic analytics to understand how the site is used. You can control cookies in your browser, though disabling essential cookies will prevent checkout from working.
Data retention
We keep order records for as long as needed to provide support and to meet legal and accounting obligations, and no longer than necessary.
Your rights
You may ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it, subject to records we must keep by law. Write to [email protected] and we will action it.
Data security
We take reasonable technical measures to protect your information, including encrypted connections and time-limited download links. No method of transmission or storage over the internet is completely secure, so we cannot guarantee absolute protection.
Third-party links
Our pages may link to other websites, which operate under their own privacy policies. We are not responsible for their practices or content.
Children
This site is intended for adults and we do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time; changes take effect when posted here.
Contact
Questions about privacy or your data can be sent to [email protected].